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Software Engineer


  • Install, configure, validate, and support software applications responsible by DSS to meet the approved requirements and scope documentation and according to the Quality Management System.
  • Create appropriate documentation for all work performed. This includes, but is not limited to:

    • Change Request Form
    • SSD approval
    • Technical Specification documents
    • Verification Plans & Reports
    • Issue Handling documentation in ticketing system
    • Training materials

  • Independently troubleshoots, resolves, and tests technical issues.
  • Able to develop and independently perform unit testing and identify and correct failed cases
  • Able to execute standard processes, document source code, and use source code repository
  • Code set consistently follows coding standard (i.e., comments, error handling, easy to read)
  • Understands the interaction between DSS software applications in the same product family
  • Seeks assistance when making changes that may affect downstream processes or considered high risk
  • Has comprehensive knowledge of Newborn Screening laboratory workflow
  • Ability to associate product features with customer requirements
  • Ability to conduct training sessions with team members and customers independently for software packages supported by DSS.
  • Documents solutions and present innovative ideas to other team members
  • Being able to adapt quickly to the changing needs of our business and environment
  • Takes responsibility for work assigned and completed
  • Able to accept and take action from constructive criticism
  • Collaborates with team while performing as primary technical resource for a project and/or initiative
  • Analyzes and understands detailed requirements and thoroughly review completed work to ensure accuracy
  • Ensures the complete satisfaction of the customers.



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