Health Information services Clerk I
Job Description
Job Title: Health Information Services Clerk I
Department: HIM 840
Reports To: CCOC Health Information Management Services Supervisor
Prepared Date: 7/22/10; 5/22/12
POSITION
Summary:
The HIS Clerk is responsible for all aspects of the medical record process including but not limited to: confidentiality; appropriate release of protected health information; accurate and timely retrieval, preparation, scanning, indexing, and analysis of medical records to ensure compliance with HIPAA, JCAHO standards and medical staff by-laws and rules and regulations. The basic functions of the HIS Clerk I is to prepare, scan, index and potentially analyze medical records to assure compliance with JCAHO standards and medical staff by-laws.
ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES
Includes the following but are not limited to:
Processes urgent requests for medical records according to hospital policies and procedures and consistent with HIPAA regulations
Generates post-discharge reports to be utilized for medical record pick up and tracking.
Reports Master Patient Index errors to Medical Records Supervisor.
Files miscellaneous medical records according to the specified chart order.
Creates and organizes paper medical record folders and documents.
Retrieves hard copy medical records.
Files medical records in specified order.
Answers the telephone and responds to inquiries or routes inquiries to the appropriate person.
Responds to chart requests from CCOC requestors
Checks in/out medical records in the Chart Tracking system.
Meets department/hospital guidelines for appropriate turn around time of record processing.
Performs analysis of medical record charts to assure all documents have correct patient labels, medical record numbers, visit numbers, and visit dates.
Assists Supervisor with training and orientation of new personnel.
Participates in departmental meetings and in-service education.
Communicates with appropriate hospital departments or external vendors for equipment maintenance as needed.
Performs other HIM job related functions for coverage.
Prepares charts for internal and external audits.
Assists various departments with questions and documentation needs.
Assists supervisor with outpatient bill select error reports
Retrieves discharged records from all units (inpatient, outpatient surgical and outpatient clinic) on a daily basis and verifies against daily discharge roster
Tracks all discharges, communicating quality issues pertaining to information displayed within the Master Patient Index for correction
Retrieves hard copy medical records or verifies availability of scanned medical records for review
OTHER FUNCTIONS:
Keeps manager informed on key issues.
Other duties as assigned.
WORK STANDARDS:
Works well with patients, physicians, vendors, sales reps and other CCOC employees.
Successfully meets Unit Specific Skill Sets
Complies with all Standards of Behavior set forth by CCOC
Adheresto policies and procedures set forth in CCOC Employee Manual
Adheres to the CCOC attendance policy
Follows HIPAA, OSHA and Compliance Plan regulations.
QUALIFICATIONS
An individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High School diploma or equivalent
1 (one) year prior experience in medical office preferred
Medical terminology knowledge
COMMUNICATION SKILLS
Communicates effectively, verbally and in writing, with Physicians and other hospital users of Medical Records.
Demonstrates behaviors consistent with the Customer Service Policy.
Ability to effectively interact with patient/customers (i.e. neonates/newborns, children, adolescents, young adults, middle-aged adults, and geriatric adults, as applicable), with the understanding of their needs for self-respect and dignity.
SKILLS
Has excellent filing skills; terminal digit filing experience is preferred.
Has intermediate computer skills and the ability to operate business office equipment
Is an independent thinker and problem solver.
Is organized and detail oriented
Can prioritize work.
Can multi-task in a fast paced work environment.
Can interact appropriately with co-workers and create a supportive and team focused environment.
Can utilize and manipulate multiple software systems and applications.
PHYSICAL REQUIREMENTS
Must have the dexterity to operate computer keyboard and basic office equipment
Must be able to sit or stand for extended periods of time
Must be able to stoop, pull and lift.
Must be able to walk for extended distance
As an organization, all employees with patient contact are expected to demonstrate competencies, specific to their job duties, for the following patient population categories:
Elderly, Children, Surgical, Impaired (Hearing/Visual), Cultural, Age.
NOTE: The above stated duties are intended to outline those functions typically performed by individuals assigned to this classification. This description of duties is not intended to be all inclusive or to limit the discretionary authority of supervisors to assign other tasks of similar nature or level of responsibility.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
Job Title: Health Information Services Clerk I
Department: HIM 840
Reports To: CCOC Health Information Management Services Supervisor
Prepared Date: 7/22/10; 5/22/12
POSITION
Summary:
The HIS Clerk is responsible for all aspects of the medical record process including but not limited to: confidentiality; appropriate release of protected health information; accurate and timely retrieval, preparation, scanning, indexing, and analysis of medical records to ensure compliance with HIPAA, JCAHO standards and medical staff by-laws and rules and regulations. The basic functions of the HIS Clerk I is to prepare, scan, index and potentially analyze medical records to assure compliance with JCAHO standards and medical staff by-laws.
ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES
Includes the following but are not limited to:
Processes urgent requests for medical records according to hospital policies and procedures and consistent with HIPAA regulations
Generates post-discharge reports to be utilized for medical record pick up and tracking.
Reports Master Patient Index errors to Medical Records Supervisor.
Files miscellaneous medical records according to the specified chart order.
Creates and organizes paper medical record folders and documents.
Retrieves hard copy medical records.
Files medical records in specified order.
Answers the telephone and responds to inquiries or routes inquiries to the appropriate person.
Responds to chart requests from CCOC requestors
Checks in/out medical records in the Chart Tracking system.
Meets department/hospital guidelines for appropriate turn around time of record processing.
Performs analysis of medical record charts to assure all documents have correct patient labels, medical record numbers, visit numbers, and visit dates.
Assists Supervisor with training and orientation of new personnel.
Participates in departmental meetings and in-service education.
Communicates with appropriate hospital departments or external vendors for equipment maintenance as needed.
Performs other HIM job related functions for coverage.
Prepares charts for internal and external audits.
Assists various departments with questions and documentation needs.
Assists supervisor with outpatient bill select error reports
Retrieves discharged records from all units (inpatient, outpatient surgical and outpatient clinic) on a daily basis and verifies against daily discharge roster
Tracks all discharges, communicating quality issues pertaining to information displayed within the Master Patient Index for correction
Retrieves hard copy medical records or verifies availability of scanned medical records for review
OTHER FUNCTIONS:
Keeps manager informed on key issues.
Other duties as assigned.
WORK STANDARDS:
Works well with patients, physicians, vendors, sales reps and other CCOC employees.
Successfully meets Unit Specific Skill Sets
Complies with all Standards of Behavior set forth by CCOC
Adheresto policies and procedures set forth in CCOC Employee Manual
Adheres to the CCOC attendance policy
Follows HIPAA, OSHA and Compliance Plan regulations.
QUALIFICATIONS
An individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High School diploma or equivalent
1 (one) year prior experience in medical office preferred
Medical terminology knowledge
COMMUNICATION SKILLS
Communicates effectively, verbally and in writing, with Physicians and other hospital users of Medical Records.
Demonstrates behaviors consistent with the Customer Service Policy.
Ability to effectively interact with patient/customers (i.e. neonates/newborns, children, adolescents, young adults, middle-aged adults, and geriatric adults, as applicable), with the understanding of their needs for self-respect and dignity.
SKILLS
Has excellent filing skills; terminal digit filing experience is preferred.
Has intermediate computer skills and the ability to operate business office equipment
Is an independent thinker and problem solver.
Is organized and detail oriented
Can prioritize work.
Can multi-task in a fast paced work environment.
Can interact appropriately with co-workers and create a supportive and team focused environment.
Can utilize and manipulate multiple software systems and applications.
PHYSICAL REQUIREMENTS
Must have the dexterity to operate computer keyboard and basic office equipment
Must be able to sit or stand for extended periods of time
Must be able to stoop, pull and lift.
Must be able to walk for extended distance
As an organization, all employees with patient contact are expected to demonstrate competencies, specific to their job duties, for the following patient population categories:
Elderly, Children, Surgical, Impaired (Hearing/Visual), Cultural, Age.
NOTE: The above stated duties are intended to outline those functions typically performed by individuals assigned to this classification. This description of duties is not intended to be all inclusive or to limit the discretionary authority of supervisors to assign other tasks of similar nature or level of responsibility.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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