Customer Service Representative (Rehab) Community, Social Services & Nonprofit - Akron, OH at Geebo

Customer Service Representative (Rehab)

Akron, OH Akron, OH Full-time Full-time From $15 an hour From $15 an hour 11 days ago 11 days ago 11 days ago Join one of the Top Workplaces in Ohio! Miller's was recognized by The Cleveland Plain Dealer/Cleveland.
com as one of Northeast Ohio's Top Workplaces 2022.
This achievement is very exciting and shared by all of the members of the Miller's team.
I am especially proud of the fact that we ranked in the top 5% of all companies based on our staff's belief that Miller's Rental and Sales operates by strong values.
We also ranked in the top 5% for work life balance.
Congratulations to each and every member of our team! Thank you for all that you do, and thank you Cleveland.
com for this special recognition.
- Johnny P.
Miller, President Miller's is a well-recognized name in the Akron, Canton, Cleveland, and Youngstown areas.
Our Custom Wheelchair department has grown into four full-service locations serving communities throughout Northeast Ohio.
At Miller's, Customer Service is our core belief.
We are currently seeking a high-energy and caring person to be a part of our Custom Wheelchair Medicaid Documentation team.
This is a full-time position in our Akron, OH location.
This job receives weekly pay, every Friday! In this role, you will perform a variety of tasks, including:
Communicate by telephone, email, and fax with clients and referral sources Help maintain client files with complete documentation and notes Help answer questions for clients and referral sources Respond to all internal and external customers in a timely and professional manner Maintain knowledge of Medicare and Medicaid policy Committed to providing exceptional customer service Additional Requirements:
High School degree or GED equivalent (preferred) Excellent oral and written communication skills Good phone skills - pleasant personality on the phone Interact well with other employees on team Kind and empathetic with clients Ability to work independently in a fast paced environment Ability to multi-task, with numerous interruptions Attention to details Familiar with insurance rules and policies preferred, but not required Must be able to organize duties and follow-up timely Critical Thinking - Must be able to make independent decisions Willingness to be trained in all pertinent areas At Miller's, we expect our employees to embrace our company values:
Integrity, Respect, Service, & Professional Excellence.
Hourly position, compensation is commensurate with experience.
Job Type:
Full-time Pay:
From $15.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Monday to Friday No nights No weekends Ability to commute/relocate:
Akron, OH 44320:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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